If your pet is on long-term medication or a special diet you can order a repeat prescription online, by phone or in person at any of our branches.
Please let us know in plenty of time (at least 24 hours) before you run out - we may have to order medication in specially. Your pet will need to be checked regularly while on medication - the absolute minimum is every six months for ongoing conditions. The vet may request more frequent checkups to ensure any changes in your pet's condition are monitored. If the theory that one human year equals seven dog years is correct, then it's understandable that your pet will need these regular MOTs!
Please enter your required prescription in the message and be sure to include your pet's name, and let us know which surgery you would like to collect your prescription from. Please include a phone number in case we have any queries. Prescriptions should be ordered at least 24 hours (preferably 48) before collection.
Flea and worm treatments
The products that we stock to treat fleas and worms in pets are mostly classified as Prescription-Only Medicines. This means that we cannot legally sell them 'over the counter' without having your pet under our care. So, if you are registered with us and we have seen your pet within the last year, you can purchase these products without having to see the vet each time.
If you or your pet are new to us, we offer a free-of-charge "flea check" to meet the vet and ensure your pet receives the most appropriate flea and worm treatments - please contact any of our branches for an appointment.
You may obtain Prescription-Only Medicines (POM-Vs) directly from us or ask for a written prescription (for a fee) and obtain these medicines from a pharmacy. We can prescribe POM-Vs only for animals under our care. A written prescription may not be appropriate if your pet is an inpatient or requires medication urgently, as issuing the prescription and the time taken for an external pharmacy to fill it will cause unnecessary delay. You are always welcome to ask the price of any medication recommended for your pet.
If you would like to know more about medications prescribed for your pet, please ask.